In today's marketplace, manufacturers, distributors, and retailers are focused on the initial order fulfillment, and the management of returns is secondary. Return goods are an asset, and, based on the industry, the average return rates of total shipments range from 4.5% to as high as 20.2%. For example, the average for retail is 6.5%, consumer electronics is 9.2% and the apparel industry is 20.2%. Companies struggle internally with collecting, handling, and processing returns. Simply stated, return goods is a complex and labor intensive process that generally is not a core competency within the organization.
Global Reach Logistics recognizes that managing asset returns is a key component for asset recovery. We provide an important link in the supply chain process, which includes the returns of our customers' product (assets). Our reverse logistics network management tools develop a "road map" that provides the resources and technology required to increase control of asset recovery or the recycling processes to help safely dispose of goods.
Global Reach Logistics reverse logistics services include: